FAQs

Frequently asked questions:
How do I book a class?
Simply contact me regarding a workshop date, then click on the tab marked ‘Book a workshop’ page and you will be linked with Paypal. Even if you do not have a Paypal account you can still use them to pay by card. You will then receive an automated receipt of payment. If you have any enquiries or problems, please do contact me. If you prefer, I will take a BAC’s transfer.

Why only up to six to a class?
Depending on the topic of the class, the class numbers vary from four to six people, in order to give my full personal attention.

Can I cancel a booking?
Unfortunately I do not refund bookings as it may be difficult to find someone to replace you at a workshop or fill a party date at short notice. You are of course more than welcome to pass your workshop place onto someone to attend in your absence.

Unprecedented weather
I will offer to reschedule for another a day in the event of extreme weather.

If Creative Creations has to cancel a class
In this scenario we would offer you the opportunity to choose another workshop, from our list of timetable dates or give you, if you prefer, a gift voucher to the value of your workshop, for you to use within twelve months.

Where can I park?
There is ample free parking adjacent to my home.

What is the minimum age someone can join an adult workshop?
Normally sixteen and above, although I will allow a child to join if they are responsible, aged no younger than 11 and accompanied by an adult.

If you already own a cake related business or planning to start one
You may not use any of Creative Creations imagery, designs, class format, instructional leaflets, notes or recipe. Joining any workshop means you agree to these terms and conditions.

If you have a medical condition
Due to the nature of some of the classes we can be spending time standing, so please bear this in mind if this is not suitable for you. If you do have a medical condition and are unsure, please contact me to enquire.

Can I come in if I arrive early?
Classes will commence on time, though due to preparation, I am unable to invite anyone in earlier.

How often do the classes run?
Weekdays, evenings & Saturdays, mainly term time only. Please check out the timetable page for forthcoming dates.

Can you suggest anywhere to stay as I am not local?
Absolutely, please contact me as I have a list of places depending on your budget.

Are you registered?
Yes. I am fully insured, level 3 health & hygiene certificated, and also EHO registered – level 5 rating.
If there are any other questions please feel to contact me